mimee

Refund Policy

Mimee wants you to be completely satisfied with your purchase. If you are not happy with your Mimee product, please contact us within 5 days of receiving your order to discuss your concerns.

Eligibility for Refunds: Refunds are considered on a case-by-case basis for specific issues such as damaged or defective products.

Refund Process: Contact us with your order information and details about the issue. We will review your request and determine if a refund is applicable. If approved, your refund will be processed and credited to your original payment method within 10 business days.

Exclusions: We do not offer refunds for:

• ● Opened packages of pads and panty liners (for hygiene reasons).
• ● Period panties that have been worn.
• ● Products damaged by the customer after receipt.
• ● Issues arising from incorrect product selection by the customer (e.g., incorrect size).
• ● Sale items and promotional items.

Return & Refund Policy

At Mimee, we strive for customer satisfaction. However, we do not currently offer returns or exchanges for our products. All sales are final.

Damaged or Defective Products: If you receive a damaged or defective product, please contact us immediately for a resolution. We will assess the situation and work with you to find a suitable solution, which may include a replacement or a refund. Please provide clear photos of the damaged or defective product when contacting us.

How to Address a Concern: To address any concerns about your order, please contact us at our customer care number -8878300355 with your order number and details about the issue. We are committed to working with you to find a fair and appropriate resolution.